When it comes to reporting, metrics are one of the most critical aspects to gather. Testing metrics can be separated into the following basic tiers, depending on what they were reporting:
- Project-level metrics: Some of the most prospective testing metrics come from the software project level. They can be collected across an individual development cycle, or over the span of multiple releases and projects.
- Department-level metrics: Project-based metrics offer insight into the day-to-day operations of a QA team. Department-level metrics can help provide oversight across multiple projects and groups, and give insights as to the operation of a QA group as a whole.
- Company-level metrics: The broadest tier of software testing metrics, company-level measurements, offer executives a clear view as to how QA efforts are translating into the delivery of high-quality software.
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