Metrics Software Development
Using Department-Level Metrics in Software Development
Department-level metrics offer insight across multiple groups and projects, illustrating the operation of the QA organization as a whole. These metrics are used to help improve the testing process. The total sum of department-level metrics should help managers and stakeholders determine whether or not their development processes are on the right track.
Department-level metrics include:
- Mean Time to Repair (MTTR) and Mean Time to Defect (MTTD)
- Defect removal efficiency
- Overall testing trends
- Defect trends
- Burn down chart
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