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Metrics Software Development

Using Department-Level Metrics in Software Development


Department-level metrics offer insight across multiple groups and projects, illustrating the operation of the QA organization as a whole. These metrics are used to help improve the testing process. The total sum of department-level metrics should help managers and stakeholders determine whether or not their development processes are on the right track.

Department-level metrics include:

  • Mean Time to Repair (MTTR) and Mean Time to Defect (MTTD)
  • Defect removal efficiency
  • Overall testing trends
  • Defect trends
  • Burn down chart

Click on the image to the right to down the FREE whitepaper The Value of Testing Metrics Within Software Development. You'll acquire the information necessary to better use department-level metrics, and how Zephyr Enterprise Edition makes QA metrics more valuable.