Explore. Learn. Ask.

We have multiple support options for you.

We know how important customer support is to your business. That's why we're committed to answering your questions and resolving your issues fast and effectively. Zephyr provides world-class customer support through several different options. Support options include an extensive library of detailed online help, FAQs, online user guides, knowledge base, videos and a community to help you get the most from your Zephyr investment.

Support Hours


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Support Package

Zephyr Enterprise

This support package, tailored to Zephyr Enterprise, is designed tohelp you get the most out of Zephyr.

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The latest Online Product Documentation is also available here, complete with videos you can watch to see Zephyr in action.

Online Help »
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Demos, overviews, How-Tos and recorded Webinars on all our products. Watch any of them at your own convenience.

Videos »
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Check out this resource section for FAQs and supporting content.

Knowledge Base »
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To get more information about our Web Services APIs, ZBots and ZIPs, visit the Developer Zone.

Developer Zone »

Watch Product Demos

Zephyr: A Product Overview

Using Zephyr, see how you and your team will be able to streamline their QA activities from managing requirements to planning test executions (manual and automated) to tracking defects while providing real-time visibility to key project stakeholders.

Watch Now

Zephyr for JIRA: A Product Overview

Whether you're simply interested to learn how to manage your testing inside of JIRA or if your team has begun the rollout of Zephyr for JIRA, attend this 45 minute webinar to get an overview of the latest Zephyr for JIRA key features.

Watch Demo