We have multiple support options for you.

We know how important customer support is to your business. That's why we're committed to answering your questions and resolving your issues fast and effectively. Zephyr provides world-class customer support through several different options. Support options include an extensive library of detailed online help, FAQs, online user guides, knowledge base, videos and a community to help you get the most from your Zephyr investment.

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Support Online Help graphic Online Help »

The latest Online Product Documentation is also available here, complete with videos you can watch to see Zephyr in action.

Support Videos graphic Videos »

Demos, overviews, How-Tos and recorded Webinars on all our products. Watch any of them at your own convenience.

Support community and my cases chat box graphic Knowledge Base »

Check out this resource section for FAQs and supporting content.

Support Developer Zone graphic Developer Zone »

To get more information about our Web Services APIs, ZBots and ZIPs, visit the Developer Zone.

Upcoming Support Webinars

  • Using Zephyr, see how you and your team will be able to streamline their QA activities from managing requirements to planning test executions (manual and automated) to tracking defects while providing real-time visibility to key project stakeholders.

  • Whether you're simply interested to learn how to manage your testing inside of JIRA or if your team has begun the rollout of Zephyr for JIRA, attend this 45 minute webinar to get an overview of the latest Zephyr for JIRA key features.