Zephyr for JIRA for Server or Cloud and other Atlassian Add-ons are sold in license tiers that are aligned with JIRA and Confluence license tiers. These can be purchased directly from the Atlassian Marketplace:
To learn more about licensing, check out the Atlassian Marketplace FAQ
Zephyr for JIRA and other Atlassian Add-ons are installed on a JIRA or Confluence Server (behind your firewall) or Cloud. Contact your JIRA/Confluence administrator for help.
First year of support and maintenance is included with every license tier. Additional years or renewals are also available. Support hours are Mon-Fri 24x5. See our Support section for more details.
Zephyr and its partners provide highly targeted services that include a KickStart (to get you installed, configured and trained in 4 hours), data migration and custom integration services.