Effective Date: February 12, 2018
2. Information We Collect.
“Personal information” is data that can be used to uniquely identify or contact an individual. Personal information we collect includes your full name, login name, email address, company name, company and user’s location/region, ip address, domain name, browser information, operating system, phone number, and/or banking and/or credit card information for collection purposes. For example, when you sign up to the Site or the Service or when you subscribe to our newsletter on the Site, we collect personal information you provide, such as your first name, last name and email address. We may also collect personal information when you participate in blogs, forums or other features on the Site, such as by posting questions or comments to “Ask the Community.” You may be asked to provide personal information in order to view, access and/or download certain documentation from the Site or to access and use the Service. We may use links throughout the Site to provide you with an opportunity to contact us via email to ask questions, request information and materials, or provide comments and suggestions. You may also be offered the opportunity for one of our representatives to contact you personally to provide additional information about the Site or the Service.
“Non-personal information” includes information about how the Site and Service are accessed and used, such as how many people visit the Site, the type of browser or operating system visitors use to access the Site or Service, internet protocol (“IP”) address used to connect your computer to the internet, the name of the internet service provider, device type used to access the Site (i.e., computer or mobile device), geographic data, the full Uniform Resource Locator (“URL”) click path taken to, through and from the Site, including date and time, and use of features or applications on the Site or the Service.
3. Information We Receive From Third Parties.
Zephyr also uses analytics services that provide us with certain information when you use the Site and the Service, such as IP address, MAC (“Media Access Control”) address or other unique identifier for the device you use to access the Site and other information to gather operational and marketing data about our online visitors’ usage for our business purposes.
4. How We Use Your Information.
We collect, receive and use your personal information for a variety of business purposes, including to communicate with you and respond to your requests, to provide the products and services that you request, to communicate with you about our products and services, to fulfill and complete your transactions, to provide you with information about the Site and the Service, to send out emails, surveys or newsletters, to manage complaints, feedback and other questions, to comply with applicable laws and regulatory obligations, and to do all things necessary to administer, protect, improve and manage the Site and the Service. We use non-personal information to help us improve and customize the Site and the Service. We, or our service providers, may place cookies or similar files on your computer or other devices used to access the Site or the Service for security purposes, to facilitate navigation, and to personalize your experience while visiting the Site.
5. How We Share with Others.
You understand that personal information that you post in public areas of the Site (such as on any blog or forum) can be read, collected, or used by other users of the Site, and could be used to send you unsolicited messages. You are encouraged to exercise caution when posting personal information about yourself in public areas of the Site.
6. Do Not Track Requests; Third Party Tracking.
We do not presently have the capability to omit you from usage analytics to the extent your browser only sends us a “do not track” message and does not otherwise screen you from tracking without action on our part. Third parties, other than our service providers (such as our website analytics provider), do not have authorization from us to track which websites you visited prior to and after visiting the Site or the Service. That said, we cannot control third-party tracking, and there may be some third-party tracking that occurs without our knowledge or consent.
7. Your Choices; Opt-Out; Updating or Changing Information.
To learn how you may be able to reduce the number of cookies you receive from us, or delete cookies that have already been installed in your browser’s cookie folder, please refer to your browser’s help menu or other instructions from your browser. If you do disable or opt out of receiving cookies, please be aware that some features on the Site or the Service may not work as intended and you may not have access to all of the features and services we may offer, you may not be able to store your preferences, and some of our pages might not display correctly.
- For the Chrome web browser, visit this page from Google: https://support.google.com/accounts/answer/32050
- For the Internet Explorer web browser, visit this page from Microsoft: http://support.microsoft.com/kb/278835
- For the Firefox web browser, visit this page from Mozilla: https://support.mozilla.org/en-US/kb/delete-cookies-remove-info-websites...
- For the Safari web browser, visit this page from Apple: https://support.apple.com/kb/PH21411?locale=en_US
- For any other web browser, please visit your web browser’s official web pages.
If you no longer wish to receive our promotional communications, contact us by email at firstname.lastname@example.org to be removed from our lists. Be sure to include any contact information you want removed from our promotional contact list, including phone numbers and email addresses (if you use more than one email address, send your opt-out email from each of your email addresses). If you receive any online newsletter or similar promotional email communications from us, you will always be given the option to “unsubscribe” from receiving future email communications from us at any time. Your option not to receive promotional and marketing material from us will not preclude us from corresponding with you, by email or otherwise, regarding your existing or past business relationships with us (e.g., responses to requests for information you pose to us either through the Site or by other means), and will not preclude us from accessing and viewing your personal information in the course of maintaining and improving the Site and the Service. Please note that if you opt-out as described above, we will not be able to remove your personal information from the databases of third parties with whom we have already shared your personal information (i.e., to those to whom we have already provided your personal information as of the date on which we respond to your opt-out request).
You may correct, update or delete/deactivate your personal information at any time by sending us an email at email@example.com. We may not be able to correct or update your information previously provided to us by third parties. Note that if you have a separate agreement with us, you should also check the notice provisions in that agreement and update us with any contact information changes according to the notice provisions in that agreement. Notifying firstname.lastname@example.org of any personal information changes will not serve as notice under any separate agreement you may have with us.
8. Third Party Links.
The Site and the Service are intended for adults and are not intended for use by children in the under the age of 18 (or the age of majority in your state, if higher), and we do not knowingly collect personal information from children. If we learn that we have collected personal information of any such individual, we will take steps to delete such information as soon as possible. If you are under the age of 18 (or the age of majority in your state, if higher), please do not provide any personal information to us.
11. Your California Privacy Rights.
Pursuant to Section 1798.83 of the California Civil Code, residents of California have the right to request from a business with whom the California resident has an established business relationship what types of personal information, if any, the business shares with third parties for direct marketing purposes by such third parties and the identities of the third parties with whom the business has shared such information in the immediately preceding calendar year. We do not share any personal information with third parties for direct marketing purposes by such parties. If you have any questions, comments or requests related to this Section 11, please contact us by email at email@example.com, with the subject line: “CA Privacy Requests.” A number of states are considering enacting laws similar to the California law above. If you are resident of a state that enacts such a law, please use the contact information above to contact us with any questions, requests or comments.
12. Where We Will Transfer Your Information.
14. Contact Us.