Zephyr

Using Zephyr to deliver testing services to global customers

Businesses using Systems Integrators (SIs) can sometimes wonder what their partner is doing and if they are getting enough value for their investment and time commitment. In a very competitive market, this provides an opportunity for the SI's competitors to steal their business. Zephyr has solutions which provide quality insight and intelligence to the end customer, keepig them well informed and continually showing value of the services being offered.

Every business reviews reports to determine the efficacy of their SI investment, however the reports are not provided with the frequency the business desires. One reason for this is collecting data from different teams working in other offices and at times around the world requires heavy lifting. One of the pillars of Zephyr is its push based real time reporting. When any activity is updated by any member of the team, the metrics and dashboards are updated so everyone else on the team knows. From the perspective of the business who has contracted with the SI, these dashboards are complimentary and provide valuable insight into the status of the project.

Zephyr provides quality intelligence internally to project teams and externally to the customer which increase the confidence in the eyes of the business in the SI.