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Zephyr Professional Services


Testing Services to meet your current challenges.

Zephyr's Professional Services brings years of solid testing experience coupled with an intimate knowledge of testing best practices, methodologies, tools and processes to bring you solutions that bring about an immediate change for the better in your current challenges.

We provide the following services:

Zephyr KickStart

The Zephyr KickStart program rapidly jumpstarts a customer implementation and deploys a fully functional Test Management solution in under 2 days. Learn more...

QA Productivity Enhancement

As testing teams work tirelessly on multiple testing projects and juggle simultaneous release cycles, it becomes imperitive to do more with the same amount of resources. While this problem feels like it might run away from you, one of the areas to focus on would be increase the productivity and work product of the existing team.

Zephyr's Professional Services consultants will demonstrate how reusability and repeatability in test creation and test execution processes will yield greater results and faster time to market.

Test Process Improvements

Sometimes it feels like even though the entire test team is working hard and is putting in long hours, the results do not really match the effort. The team seems to be caught up in day-to-day activities that do not give them the bandwidth to make improvements in their processes to ease the pressure. Or it might be a young team without mature testing processes. Either way, Zephyr's Professional Services consultants will assess and determine the best combination of custom-fitted processes that will yield substantial improvements overall. Process improvement areas in their arsenal are:

  • Test Planning
  • Test Coverage
  • Test Creation - Manual and Automated
  • Test Execution
  • Defect Tracking & Analysis
  • End-to-End Traceability
  • Risk Analysis

Distributed/Offshore Test Management

No more are today's testing teams located in one physical location or part of a single company. These days, Test Departments have resources located in multiple global locations, independent consultants, one or more test outsourcing vendors and at Partner locations. There are many challenges in managing such a distributed team, prime among them being test asset organization and access, visibility, collaboration, communication and synchronization.

Zephyr's Professional Services teams have a wealth of experience in setting up and managing large distributed testing teams. They engage very quickly with the customer, assess the situation, suggest best practices customized for their unique needs and execute on this to rapidly alleviate issues.

Accelerated Time-to-Market

Even a single testing day shaved off a project schedule yields results in the product or service getting to market faster. As project cycle times are shrinking and testing cycles times are getting squeezed even more, getting to market earlier than a scheduled date is almost unthinkable. But Zephyr's Professional Services consultants will get you there.

With the right combination of productivity and efficiency enhancers, appropriate tools, best-fit methodologies such as Agile, wrapped around a test management approach based on risk analysis, they will help shorten test cycles, get more test coverage with existing resources and bring about repeatability and reusability in your testing cycles.

Comprehensive Quality Program

If you are starting out to build a Quality Program or looking to evolve your existing testing department, the experts at Zephyr can help you take it to that next level. Based on multiple years of experience designing, building and evolving test teams globally, these consultants will bring this expertise via best practices, processes, methodologies, systems, tools and resources. Our Comprehensive Quality Program allows you the flexibility of choosing a specific area a la carte or engage for larger, far reaching benefits.

For any one of the above Professional Services, please contact a Zephyr Sales Representative at services@getzephyr.com

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What our customers think

"We're very excited about partnering with Zephyr. Our relationship with Zephyr will now allow us to offer our clients a better way of managing their complex outsourced and offshore testing projects, eliminating many of the inefficiencies inherent in such projects"

Adrian Zwingli
CEO SwissQ

   

 

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