Zephyr

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Zephyr offers three products: Zephyr Enterprise Edition that entire departments and enterprises can use to manage all aspects of their testing lifecycles, across projects, systems and timezones, Zephyr for JIRA that allows project teams to manage all their testing inside JIRA, and Zephyr Community Edition that is ideal for a single project team that is just getting started with test management.

Explore their features in detail.

ZEPHYR ENTERPRISE EDITION	ZEPHYR COMMUNITY EDITION	ZEPHYR for JIRA
Enterprise Test Management platform with Support for departments and enterprises From $80 user/month Min annual commitment required Free Trial Full integration with JIRA Download and On-Demand Manage Releases and Sprints Add and Track Requirements Organize Test Repositories Create and reuse Manual Testcases Integrate Automation scripts Plan and Execute Test Cycles Integrate with Bugzilla 3/4 Track Real-Time Metrics Available as SaaS and On-Premise Unlimited projects and users Named and Concurrent licenses Custom Reports, Trend Charts Unlimited API access Real-time Collaboration Free upgrades Email, phone and interactive Support	A single project team getting started on Test Management FREE 10 named global users, 1 project Download Full integration with JIRA Download and On-Demand Manage Releases and Sprints Add and Track Requirements Organize Test Repositories Create and reuse Manual Testcases Integrate Automation scripts Plan and Execute Test Cycles Integrate with Bugzilla 3/4 Track Real-Time Metrics	Test management add-on for JIRA 5 platform From $10 onwards Same licensing tiers as JIRA Try or Buy Online Manage tests natively inside JIRA 5 Organize Test Repositories Create and reuse Manual Testcases Plan and Execute Test Cycles Track quality metrics via Gadgets Leverage all JIRA 5 platform capabilities Integrate with Bonfire
Users: Unlimited	10	Unlimited
Projects: Unlimited	1	Unlimited
Deployment: SaaS, On-Premise (Win, Linux)	On-Premise (Win)	Download (Add-on to JIRA 5)
License Types: Global Named, Concurrent	Global Named	JIRA license tiers (10, 25, 50, 100, 500 and Enterprise)
Support: Email, Online, Phone	Community-supported	Email, Online, Phone
Upgrades: Included	Community-supported	1st year included

Zephyr for JIRA FAQ

For all Zephyr for JIRA related questions, please refer to the Buying FAQ.

The next few sections refer to Zephyr Enterprise and Community Editions.

Licensing

We offer simple-to-understand licenses. There are two license types for Zephyr Enterprise Edition; Named and Concurrent. Contact the Zephyr sales team to receive a recommendation of which is best for your needs. All licenses are Global.

Named User Licenses: Allows a specific user unlimited access any time. This license is ideal for teams who want to know with 100% confidence that their team members always have access to the system under every circumstance.

Concurrent User Licenses: Allows an infinite number of users to share a license. However, only one user may be logged in concurrently. This license is ideal for teams who intend to engage the extended team (engineering, support, product management, etc.) but do not want to buy dedicated named user licenses for each of them. These licenses are also great for globally distributed teams who work 24 x 7.

Dashboards: Zephyr makes dashboard access free. Dashboard access may be provided to internal stakeholders or externally to third party development partners or customers. In either case, the team is able to customize what data is made available and what information is not viewable.

Add Licenses

Adding licenses to your existing Enterprise Edition is easy. Please contact Zephyr Sales at sales (at) getzephyr.com or use the form below.

Upgrade from Community Edition

Upgrading from the Community Edition to the Enterprise Edition is a simple matter of contacting Zephyr Sales at sales (at) getzephyr.com or use the form below. When an Enterprise Edition license key is applied to a Community Edition installation, it instantly unlocks all enterprise related features. Moving from an On-Premise Windows installation to Linux or even to a SaaS installation is just as easy.

Deployment Options

We offer our customers two deployment options with our Zephyr Enterprise Edition to provide enterprise security, scalability and reliability. Zephyr's SaaS option offers instantly on capabilities while the on-premise software enables you to own and manage your installation within your firewalls and in adherence to your policies.

Software-as-a-Service

Leverages Amazon 24/7 secure cloud
No hardware costs
No software to install and maintain
24 x 7 Monitoring
Automatic updates and back-ups
Multi-continent disaster recovery

On-Premise

Windows or Linux
Complete integrated software stack
Installs in 10 mins
Maintain complete control
Out-of-the-box backup/restore scripts
Receive support and upgrades

Support

Zephyr is frequently recognized for its superior customer support throughout the customer experience. Depending on the support level selected, customers receive a combination of email support and phone support with varying hours, support case management, etc. Contact sales and we'll provide you with the support level that is right for you. Please visit our Support site for more details.

Professional Services

Zephyr's Professional Services provides a comprehensive set of consulting services including Technical and Strategic consulting to help you reach your testing strategy goals. Our team of experienced testers and test leads are also able to provide additional manpower to your project by supplementing your QA team or driving entire QA releases. For more details or pricing information, please contact your sales representative.

Training

As easy as we have made Zephyr to use, we understand that with the typical QA team's hectic schedules, switching to a new test management application can be a bit daunting. Our Professional Services staff has therefore designed the Zephyr KickStart Program which helps your QA team become fully functional in less than 2 days. The KickStart Program includes assistance in setting up and configuring Zephyr, importing testcases, setting up execution cycles, etc. and provide training for your QA personnel. We are also able to design a customized training which meets your specific requirements. All training is instructor-led and is conducted via an online webinar format or can be conducted onsite at your location. Please contact your sales representative for pricing information.